Booking Terms & Conditions

These Terms and Conditions apply to any tours booked with Blue Frog Adventures.

Please read these Terms and Conditions carefully as by booking any tour with us, you acknowledge that you have read and understood these Terms and Conditions and you accept and agree to be bound by these Terms and Conditions. If you have confirmed a booking on any tours with more than one client named and booked on such a booking, you shall be deemed to have accepted these Terms and Conditions on behalf of all clients named in the booking (including minors and those with a disability) and therefore all clients in that group indicate their acceptance and agreement to these Terms and Conditions. The client who confirmed the booking is considered to be the selected contact person for all other clients named in that booking.

Booking confirmation

Terms and conditions for bookings, payment of deposit and final payment are agreed with Blue Frog Adventures. All bookings are binding. In the case of online purchases, the booking is binding once the tour has been confirmed and paid for.

For payments, the customer will be directed to a third-party and secure on-line payment site. Please note that the payment amount will only be reserved, and not processed, until we have sent our booking confirmation e-mail to you. If we are not able to confirm the chosen tour/start date, the deposit amount will be released accordingly. In this case we will suggest an alternative start date or an alternative trip.

Deposits are non-refundable once we have confirmed the booking. All bookings, changes, alternations and cancellations must be made in writing and sent electronically via online booking on Blue Frog Adventures. All rates are quoted per person and include taxes and VAT. Blue Frog Adventures reserves the right to alter itineraries and accommodation in the event of circumstances beyond our control. In case of changes of official taxation or VAT, prices will be changed accordingly.

Payment method

We have two methods of payments as such bellow;

1. All accommodation payments must be made by online invoicing at Blue Frog Adventures' office or via online payment (credit card required) prior to your stay. If the full payment or deposit is not made, your stay may not proceed. We apologize for the inconvenience.

2. All the tour payments can be flexibly made on the spot or at the day you travel.

Cancellations policy

If you choose to cancel your tour with us due to unforeseen circumstances, both parties will have to agree with the following cancellation policies;

• Cancelation can be made within 12hours during working hours and 24hours within working day.
• In such cases, a full refund will be made to you as soon as possible only for the tour arrangement.
• In cases, you cancel the accommodation in any reasons you need to deal with the suppliers directly.

Traveler's Information

We ask for personal information in the booking request section. This information is necessary to ensure that we are able to make and confirm your booking. This information will not be used for any other purposes, and will not be shared with any other outside parties except for necessary information given to the parties involved in your booking (hotels etc.). The personal information will not be sold or shared, and your e-mail address will not be forwarded to outside parties.